All lighting products must be carefully inspected upon delivery. Any damage, defect, or discrepancy must be reported immediately at the time of delivery, before the product is accepted.
Once the product has been inspected and accepted in good condition, all sales are final and no returns or exchanges will be accepted.
We encourage customers to request any additional product photos, videos, dimensions, or details they may require before placing an order. Customers are also welcome to visit our showroom to view and inspect products in person prior to purchase.
Due to the delicate and specialized nature of our lighting products, we cannot accept returns based on change of mind, preference, size, colour, or suitability after delivery and acceptance.